FAQ's

How do I place an order?
- Here are the ways you can place your orders:
  - 1. ONLINE - Fill out our user-friendly order form here
  - 2. By Phone 📱- Call or Whatsapp us at (246)282-9912
  - 3. Via email 📧: at [email protected]

Do you offer Vegan, Gluten-Free, Nut-Free or other Allergen Friendly Options?
- We sure do! We offer many delicious recipes that fit into dietary restrictions and are very sanitary in our production; however, are not a 100% allergen-free kitchen. We operate in a facility that works with all of these allergens. Visit our Specialty Products tab for more information.

How & When should we book our Tasting Consultation?
- When possible, please schedule a consultation 3-6 months in advance of your event, possibly more
  
  Tastings are set up for 2 people but can be shared as you wish. Yes, there is a charge of $60 BBD for your tasting, however if you choose to book with us, the charge will be deducted from the final amount of your order.

What is the Shelf Life of your cakes?
- The shelf life of cakes can vary drastically depending on the surrounding temperature and humidity levels. Generally speaking, all cakes stay fresh for a longer period of time when refrigerated.
  
  However, given the humidity and high temperatures we experience in the tropics, we recommend that cakes and other confections are refrigerated or stored in AC as much as possible.
  
  Here are general recommendations for shelf life and storage method:
  
  Typical room temperature and average humidity levels – 12 hours
  
  Refrigerator – 3-5 days
  
  Freezer – 4 weeks

How do you price your items?
- As a custom bakery, we like to offer our clients flexibility with as many components of their order as possible. However, this results in many factors to determine the final quotation including size of cake, flavour(s) chosen, design elements and their complexity, amongst other factors.

+1 246 282 9912

Monday to Saturday, from 09:00 a.m. to 05:00 p.m.